I am a driven and accomplished Solutions Architect and Developer with proven experience in working with a diverse range of public and private sector clients.

I pride myself on my energetic and motivated approach to developing services, utilising hands-on knowledge and extensive technical skills across code, cloud services, databases, stacks, and tools to drive the harnessing of cutting-edge technology to deliver efficient, sophisticated, and cost-effective solutions both internally and externally.

I am well-versed in driving the performance of cross-functional teams, championing professional development, autonomy, and initiative to achieve all collective goals, promoting scalability, and the provision of world-class services to excel within a competitive market.

Service Architect

Developer

Professional Certifications

  • ITIL v4 Managing Professional
  • ITIL v3 Expert
  • TOGAF 9.1
  • Agile Service Manager
  • Agile Process Owner
  • BCS Practitioner Certificate in Enterprise and Solution Architecture
  • AWS Certified Cloud Professional
  • Microsoft Azure Foundation
  • PRINCE2 Foundation
  • ISO/IEC 20000 Consultant

Developer Skills

Code

  • HTML5
  • CSS3
  • Sass
  • Bootstrap
  • Tailwind CSS
  • JavaScript
  • TypeScript
  • React
  • Next.js
  • Redux
  • PHP

Backend

  • Node.js
  • Java
  • Laravel
  • Firebase

Mobile

  • React Native
  • Expo
  • Xcode
  • Android Studio

Databases

  • Firebase
  • MySQL
  • MongoDB
  • PostgreSQL
  • Strapi
  • WordPress

Testing

  • Jest
  • Mocha
  • Chai
  • Cypress
  • Postman

Cloud

  • AWS
  • Heroku
  • Netlify
  • Vercel
  • Firebase
  • Docker

Tools

  • Visual Studio Code
  • IntelliJ IDEA
  • GitHub
  • Gulp
  • NPM
  • Composer
  • Git
  • Snyk
  • XAMPP

Employment History

Lead Service Architect

Fujitsu UK&I

March 2011 - Present

Working with both public and private sector customers to lead on the development and implementation service management models.

  • Hospitality | leading the service design activities for the outsourced infrastructure and network support
  • Internal | service design lead across a global program to design, build and deploy global shared cloud, network and security services
  • Financial Services | Service model re-design for Azure Virtual Desktop solution
  • Product Development | design and pricing of the service models for new and existing market offerings
  • HMG Hybrid IT projects | IAM and Kubernetes platform solutions
  • Internal | Hybrid IT (AWS, VMWare and Azure) solutions and offerings
  • HMG Shared Service | Application development, maintenance and support services (bespoke and Oracle)
  • Internal | Development of SIAM model components for Fujitsu offering

Transition & Transformation Manager

Fujitsu UK&I

May 2002 - March 2011

Management of projects, including the transition of services to new suppliers and the transformation of services to meet the changing needs of the business.

  • Internal service desk design
  • The development of engineer utility websites
  • Logistics and Warehousing partner migration
  • Logistics and Warehousing partner insource
  • National rollout of ePOS equipment across c12,000 locations
  • Transition of RIM and application support services to India.

Business Support Specialist

Fujitsu UK&I

September 2000 - May 2002

Responsible for the day to day management of the toolsets that were used for engineer scheduling, service level management and logistics management.

Team Leader

Fujitsu UK&I

June 1998 - September 2000

Responsible for leading a team of Field Resource Controllers that managed the scheduling of break-fix work for field engineers across the UK.